Monthly Archives: November 2006

Understanding Quality Cost

By Hung Q. Nguyen and Rob Pirozzi, LogiGear Corporation

This article was developed from concepts in the book Global Software Test Automation: Discussion of Software Testing for Executives.

Quality cost is the sum of all costs a company invests into the release of a quality product. When developing a software product, there are four types of quality costs: prevention costs, appraisal costs, internal failure costs, and external failure costs.

The Business Case for Offshore Outsourcing to Vietnam

By Hung Q. Nguyen and Rob Pirozzi, LogiGear Corporation

Introduction

This article provides a business case for considering Vietnam as an offshore outsourcing destination. It starts by outlining a framework for evaluating potential outsourcing destinations. It then proceeds to evaluate Vietnam against the framework, demonstrating that Vietnam is worthy of strong consideration as an offshore outsourcing destination.

Addressing Five Core Questions Surrounding Software Testing

By Hung Q. Nguyen and Rob Pirozzi, LogiGear Corporation

This article was developed from concepts in the book Global Software Test Automation: A Discussion of Software Testing for Executives.

Introduction

Many executives have some very basic questions about software testing. These questions address the elements of quality (customer satisfaction) and money (spending the least amount of money to prevent future loss). The basic questions that executive have about software testing include:

  1. Why care about and spend money on testing?
  2. Why should testing be treated as a strategic effort?
  3. Why should testing have its own properly funded budget, separate from development?
  4. Why must you have better visibility into quality and testing effectiveness?
  5. Why is Global Test Automation the best-practice solution?

The bottom line in business is making more money and/or spending less. Ultimately, the benefits of effective software testing boil down to increasing revenue and/or decreasing costs, both of which directly impact a company’s bottom line.

Global Test Automation Strategy: 10 Strategic Points for Executives to Remember

By Hung Q. Nguyen and Rob Pirozzi, LogiGear Corporation

This article was developed from concepts in the book Global Software Test Automation: Discussion of Software Testing for Executives.

Introduction

Global Test Automation is a strategy that integrates manual software testing, test automation, and global resource strategies to maximize the benefits of software testing while minimizing the costs. For executives, there are ten key points to remember when embarking on a strategy of Global Test Automation, which are enumerated in this article.

Building a Successful Global Training Program for Software Testing

Michael Hackett, LogiGear Corporation

This article was adapted from a presentation titled “Build a Successful Global Training Program” to be presented by Michael Hackett, LogiGear Vice President, Business Strategy and Operations, at the Software Test & Performance Conference 2006 at the Hyatt Regency Cambridge, Massachusetts (November 7 – 9, 2006).

Introduction

This article describes how best to prepare yourself for training offshore teams to do their job, and how to have less stress leading or managing offshore teams. This article will discuss the problem of training global software testing teams and highlight training as the solution to many of those problems. In this article we describe some of the important facets of training and considerations for the solution, as well as outline the necessary training topics.