Category Archives: Offshoring & Outsourcing

Building a Successful Global Training Program for Software Testing

Michael Hackett, LogiGear Corporation

This article was adapted from a presentation titled “Build a Successful Global Training Program” to be presented by Michael Hackett, LogiGear Vice President, Business Strategy and Operations, at the Software Test & Performance Conference 2006 at the Hyatt Regency Cambridge, Massachusetts (November 7 – 9, 2006).

Introduction

This article describes how best to prepare yourself for training offshore teams to do their job, and how to have less stress leading or managing offshore teams. This article will discuss the problem of training global software testing teams and highlight training as the solution to many of those problems. In this article we describe some of the important facets of training and considerations for the solution, as well as outline the necessary training topics.

The Outsourcing/Offshoring Top 5: Suggested Best Practices

By Hung Q. Nguyen and Rob Pirozzi, LogiGear Corporation

This article was developed from concepts in the book Global Software Test Automation: Discussion of Software Testing for Executives.

Introduction

The top five pitfalls encountered by organizations outsourcing/offshoring software testing are:

  • Problematic communications
  • Insufficient or mismatched skill sets at software test organization
  • Management issues
  • Vendor and infrastructure problems
  • Offshoring risks

Following are five “best practice” recommendations to help avoid these pitfalls and successfully outsource your test automation to an offshore partner.